Compared to street hailing a cab, Uber feels like the safer option: Both your ride and driver are theoretically held accountable by the app, and that layer of security, however thin, can often fool us into believing that it’s enough.
But an investigation by CNN found that at least 103 drivers across the U.S. have been reported for sexually assaulting or abusing their passengers in the last four years. Of those, the report found that at least 31 drivers have been convicted, with dozens of other cases still pending in criminal and civil court.
In addition to those drivers, the police departments of four cities contacted by CNN—Austin, Boston, Denver and Los Angeles—shared data on the complaints and reports filed against Uber drivers. In Los Angeles, at least 13 sexual assault complaints were filed since 2016; in Boston, at least 24 were filed. In Austin, at least 16 were filed since 2015, and Denver had at least nine since 2015. The investigation also found that at least 18 Lyft drivers had been accused of similar crimes.
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