Martin R. Schneider is a writer and editor at Front Row Central and a co-host at Political Theater, according to his Twitter bio. He tweeted about an experiment he carried out with a former co-worker Nicole Pieri at a small employment service firm.
The thread starts with Schneider outlining the genesis of the experiment. Nicole’s boss always complained that it took her too long to work with clients and Schneider originally assumed it was because he had more experience.
Nicole and I worked for a small employment service firm and one complaint always came from our boss: She took too long to work with clients.
— Martin R. Schneider (@SchneidRemarks) March 9, 2017
As her supervisor, I considered this a minor nuisance at best. I figured the reason I got things done faster was from having more experience
— Martin R. Schneider (@SchneidRemarks) March 9, 2017
Then one day he accidentally sent emails to a client under Nicole’s name and the client was completely rude to him.
So one day I’m emailing a client back-and-forth about his resume and he is just being IMPOSSIBLE. Rude, dismissive, ignoring my questions.
— Martin R. Schneider (@SchneidRemarks) March 9, 2017
Anyway I was getting sick of his shit when I noticed something.
Thanks to our shared inbox, I’d been signing all communications as “Nicole”— Martin R. Schneider (@SchneidRemarks) March 9, 2017
When he went back to his email signature the client’s responses completely changed.
IMMEDIATE IMPROVEMENT. Positive reception, thanking me for suggestions, responds promptly, saying “great questions!” Became a model client.
— Martin R. Schneider (@SchneidRemarks) March 9, 2017
After that incident, Schneider and Nicole did an experiment for two weeks where they switched email signatures. Schneider wrote that having a woman’s email signature “fucking sucked.”
Click HERE For The Full Article
